Lecture recordings troubleshoot

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We all know that ‘Echo Centre’ has issues… and it always seems to not work when we need it the most.

So, here are some quick troubleshooting tips if you can’t access lectopia!

Screen Shot 2013-05-04 at 10.51.14 PM

Refresh your page

Sometimes this does the trick, sometimes it doesn’t!

Clear cache and cookies

If you don’t know how: http://www.bnl.gov/itd/webapps/browsercache.asp

Change your browser

Safari is your enemy when it comes to accessing anything uni-related online.

And sadly, old-school Internet Explorer is apparent the best browser for uni stuff. Or Firefox will do too!

IT/13 MELB

If all else fails, give 13 MELB a call. (13 6352 is the magic number)

Or if it’s more convenient for you, visit one of the IT helpdesks located in various libraries (ERC/Baillieu/Giblin Eunson)

Good luck!

Daph

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